GTM Program Management Portfolio
Selected work from a multi-year channel partner program at Carrier: program governance, platform delivery, partner enablement, and performance reporting.
Exhibit 01 — Governance
Program roadmap spanning 2017 to 2021. Joined mid-program in 2020 and owned Phase 2 and 3 delivery: MDF launch, Partner Portal rollout, and Program 2.0.
Exhibit 02 — The Platform
Salesforce-integrated Partner Portal in production: real-time pipeline, quota tracking, lead inbox, and MDF management for 350+ partners.
Exhibit 03 — Enablement
From the MDF step-by-step guide: instructional content written for non-technical partners navigating a CRM for the first time.
Behind this page
All program guides, playbooks, and training decks were maintained in a single knowledge system, continuously improved from partner feedback.
Exhibit 04 — The Data
Full-year MDF deployment across spend channels, reported quarterly to commercial leadership.
Other Programs
3M+ unit safety recall across four regions: vendors, claims, regulatory reporting, executive comms.
Co-managed a new software product launch with a 25+ person cross-functional team across the US and India, delivered on time and within budget for deployment across the Americas, EMEA, and Asia.
Managed cross-regional sales training end to end: scheduling, curriculum logistics, vendor negotiations, and delivery with a third-party training provider.
Beyond program management
Delivery platforms, AI assistants, and automation, built end to end with the Anthropic and OpenAI APIs.
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